Facility Control

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  • 1.  Ultrix Database save failed

    Posted 03-07-2022 16:10
    New Ultrix system (not commissioned).  Dashboard running and devices discovered.  Licenses confirmed.  When using Database Builder and setting up router parameters, upon hitting the Create button, a warning pops up to indicate database save failed.  First, why?  And second, where on the system (i.e. Dashboard computer or otherwise) would the database be stored?  The user guide does not seem very helpful in this regard.

    Broadcast Ops Engineering
    Fanduel Group

  • 2.  RE: Ultrix Database save failed

    Ross Staff
    Posted 03-07-2022 16:27
    Hey - Have you tried submitting a ticket with Tech Support?  They'll probably be the best ones to help you with this issue in a timely manner.  techsupport@rossvideo.com

    Bo Cordle
    Rocket Surgery
    Charleston, SC