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JSON connection issues - Carbonite Ultra

  • 1.  JSON connection issues - Carbonite Ultra

    Posted 14 days ago
    G'day all,

    I'm trying to control a Carbonite Ultra with a third-party device (Crestron).
    I'm having trouble connecting to the unit using port 5254, which is for the JSON version of the OGP protocol.
    Everything that I've read says that the port should be open by default but it appears that port 5254 is not open on the Carbonite as DashBoard cannot connect via JSON either (but has no problems using OGP) and when I perform a port scan, port 5254 doesn't come up as open.
    Also, when I look at the switcher status page in DashBoard, 5254 does not appear in the list.

    Am I missing something? Do I have to enable this port somehow?
    Any help would be much appreciated.

    My apologies if this is in the wrong discussion area.

    Thanks in advance

    Blessings

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    Matthew Taylor
    Automation Programmer
    AT Controls
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