It sounds like you have completed all of the steps. Applying the layout to the multiviewer, creating the pip destinations in your database and creating a router panel with the pip destinations….
Can you ensure that you have pressed the "I/O Ports Refresh" button in the database tab?This updates the Matrix Inputs and Outputs lists in the Sources and Destinations tabs respectively. We normally have to do this if you are adding destinations or new I/o ports.hope this helps!
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