Hello Alex,
sorry for the delay. If you haven't done so already, you should contact technical support, they should be able to help you.
Contact information is here
Regards,
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Marc-André Parent
Ross Video
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Original Message:
Sent: 05-31-2023 23:13
From: Alex Day
Subject: Update fail for MFC-OG3-N
Hello,
I have a OG3 Frame running Software Revision 2.88(February 2014). I downloaded version 3.05 (April 4, 2022) but every time I try to upload the update I get an error:
Upload Failed
Connection refused: connect(connecting)
My guess is that maybe is a hop too big and maybe I need to upgrade first to a middle Software Revision from 2.88 before jumping to 3.05
My dashboard version is 9.5.3
Any ideas? Thanks a lot!
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Alex Day
System Technician
AD A/V
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