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Jack Horry

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1 to 20 of 22 total
Posted By Jack Horry 11-18-2022 09:03
Found In Egroup: Facility Control
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Hey James. I think what your looking for is in the Carbonite I'd need the switcher team to double check this but the GPIO are the same numbers in the logic. The GPIO is set in the configuration menu of the Carbonite (see below) ------------------------------ Jack Horry Product Manager DashBoard, ...
Posted By Jack Horry 10-27-2022 07:02
Found In Egroup: Facility Control
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Hey Steve this is Network/Firewall related. DashBoard needs to communicate on what ever path you have specified. I see you have multiple IP addresses and multiple ports in the examples you have given. To illustrate this, a path beginning http://10.20.30.40:50001/v1/macro 10.20.30.40 is the IP address ...
Posted By Jack Horry 10-24-2022 07:27
Found In Egroup: Facility Control
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Hey Markus I'm not really sure what preview client your talking about. I think getting in touch with Ross Techsupport might be a more appropriate course of action in this case. https://support.rossvideo.com/hc/en-us ------------------------------ Jack Horry Product Manager DashBoard, PowerPlay, ...
Posted By Jack Horry 10-24-2022 06:55
Found In Egroup: Facility Control
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So this could be lots of things. Do you get a response from your Debug information (VIEWS/openGear Debug Information) What operating system are you using and do you have a overzealous firewall that is blocking the DashBoard application on port :60768 ------------------------------ Jack Horry Product ...
Posted By Jack Horry 10-16-2022 06:37
Found In Egroup: News & Workflow
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Hey Barney, Glad you found the moving content part of the docs, If you cant see fields in the assignment view right click (two finger press on the touchpad does the same thing on a laptop trackpad) on the grey bar with the field names in them. A menu with ticks should appear. I think in this case (photo ...
Posted By Jack Horry 10-14-2022 14:56
Found In Egroup: Facility Control
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Try this I think the instruction needs to be a child of the context ------------------------------ Jack Horry Product Manager DashBoard, PowerPlay, Lightning Ross Video | Living Live ------------------------------
Posted By Jack Horry 10-14-2022 13:54
Found In Egroup: Facility Control
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can you send back the panel? ------------------------------ Jack Horry Product Manager DashBoard, PowerPlay, Lightning Ross Video | Living Live ------------------------------
Posted By Jack Horry 10-14-2022 13:38
Found In Egroup: Facility Control
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The panel is monitoring the MC1 i hope. If its not it wont find the OID ------------------------------ Jack Horry Product Manager DashBoard, PowerPlay, Lightning Ross Video | Living Live ------------------------------
Posted By Jack Horry 10-14-2022 03:17
Found In Egroup: Facility Control
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Sorry Aaron I'm not the MC1 guy. But I would look for the key bus itself. You may get the key on command to trigger something but the commands can take time to action so it may not have completed by the time the key is actually live on the switch. Pushing ctrl+I puts DashBoard into inspector mode where ...
Posted By Jack Horry 10-13-2022 04:17
Found In Egroup: Facility Control
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Hey Aaron. What you need is the "onchange" attribute. this will monitor a parameter for any change then run a task. I have made a sample panel for you to look at. The panel doesn't have any buttons to trigger an action it is purely looking for any change in the number. So as you change the number the ...
Posted By Jack Horry 09-08-2022 07:26
Found In Egroup: Facility Control
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Hey Steve this should be simple. Create a button and add a task. In the visual logic pane on the right look for OGSCRIPT>COMMUNICATION find HTTP Async message. Open the visual logic block and paste the URL into the top box and then press ok. The button should (all being well sometimes these things are ...
Posted By Jack Horry 05-18-2022 07:29
Found In Egroup: Facility Control
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Hey Sang-bok Sorry but i'm not familiar with the JVC protocol or whats required. However it does look like there is no authentication on this message. J ------------------------------ Jack Horry Product Manager DashBoard, Interstellar, PowerPlay, Lightning Ross Video | Living Live -------------- ...
Posted By Jack Horry 05-16-2022 04:55
Found In Egroup: Facility Control
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Hey Chance There are a few ways of doing this tally operation including reporting the true status of your Carbonite but it really depends on how you have created the buttons and what method is being used to trigger the action. Can you send an example of how you have programmed your buttons so we help ...
Posted By Jack Horry 04-27-2022 06:03
Found In Egroup: Facility Control
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Hey Garrett. From the description above it looks like all RossTalk messages are failing to leave the Mac. I think the first port of call would be to check there isn't any firewalls rules in the way. I see that you have "ping"ed the Carbonite already so that shows there is some connection there. The ...
Posted By Jack Horry 04-06-2022 13:13
Found In Egroup: Facility Control
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Hey Jerry. Looks like your all set. We sadly cant look at whole panels to suggest refinements without specific questions on this forum. If you are still in need of help we can look at purchasing some services or training to help you. But i think with the information that Ben has provided in the Dashboard ...
Posted By Jack Horry 04-06-2022 06:41
Found In Egroup: Facility Control
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Hey Jerry In the example below I have built some table types. The first "Table" sets our each row with a tag and all the collums sit within. The second is our simple grid which lays out objects in order from left to right till the collum limit is hit then lays out the next item on the next line. ...
Posted By Jack Horry 04-06-2022 06:00
Found In Egroup: Facility Control
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Yes we do not support PDFs at this time. ------------------------------ Jack Horry Product Manager DashBoard, Interstellar, PowerPlay, Lightning Ross Video | Living Live ------------------------------
Posted By Jack Horry 04-06-2022 05:59
Found In Egroup: Facility Control
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Hi João The visual logic block your probably looking for is Set Parameter Value. You can then select your text by the value in the parameter. See method 1 in the example below. I have included method two as an idea on how you could push your idea on and select the destination from a dropdown list and ...